How to Have Difficult Conversations ..and do them well!

Difficult Conversations! 6 Steps to handling difficult conversation well

Join us for an online event that will equip you with the essential skills to navigate those tough talks like a pro! Whether it's dealing with conflicts at work or addressing sensitive issues with loved ones, this workshop will empower you to tackle difficult conversations with confidence.

In this interactive session, you'll learn a practical 6-step framework to approach challenging discussions. Discover how to listen actively, express yourself effectively, and find common ground even in the most contentious situations.

Don't miss out on this opportunity to enhance your communication skills and build stronger relationships. Sign up now and be ready to transform those difficult conversations into opportunities for growth and understanding!

This introductory workshop is highly practical and will help you identify those key conversations that make the difference day to day and will build your practical skills and confidence in actually having them.

You will learn how to structure and plan your conversations to ensure they are proactive, valuable to both parties and how in having them you can actually reduce your risk of conflict.

Who is it for.

• do you feel stressed or anxious about having difficult conversations?
• do you fear how someone might react to what you have to say?
• do you worry about what to say and how to say it..... so put off the conversation?
• do you find you leave things for too long before speaking and then find you blurt out and it all comes out wrong?
• do you use "not having enough time" as an excuse ?
• do you lack confidence or feel its not your place?
• do you feel frustrated that people don't seem to be following you or delivering in the way you want them to?

All of us have important conversations we need to have everyday. And many of us will have blockers, things that are stopping us from having those conversations .

If you know that you have a blocker to holding these conversations and that developing your ability to have conversations that make the difference at work will lead to happier teams and customers, continued business growth and ultimately easier lives for yourself then this course is for you.

How can you apply the learning?

The opportunity to have impactful conversations that make a real difference, occur every day however they are particularly useful in the following scenarios

In handling conflict more effectively and confidently

In delegating and time management

In developing and stretching your team

In setting objectives and holding people to account for delivery

In appraisals and 121s

In running effective meetings ......... and much more

What our clients have to say

"Having been on this workshop a few weeks ago I can honestly say it's made a huge difference to my business. I'm always one to avoid confrontation of any kind, but as much as you try it does happen. CHRISTINE breaks it all down and gave me a process for dealing with difficult people, and it really does work!

Not that I'm looking for a fight anytime soon, but I know if one happens I've got a tried and tested technique for dealing with it. To be frank, I had no idea what to expect, but it helped change a lot of things in my business and even on the home front with my teenage daughter. If you've got the time, and you need the support, go you won't regret it."

"Perfect" - just what I needed to move my business forward"

"Worthwhile coming, wish I'd done it ages ago"

"Educational and informative"

"Very informative and I now have a clear path to follow"

"The structure was really important having a framework to adhere to really helps"