Category: business management

guide to hiring remote employees leadership coaching Chesterfield

Navigating the Next Normal: A Guide to Hiring Remote Employees

The pandemic and rapid shift to remote work upturned many industries, but companies across the globe are adjusting. Because times have changed, human resource leaders will need to reassess how they handle the recruitment process. In particular, companies that hire remote workers must become more intentional about talent selection. According to a survey by Enterprise…

Walkaway strollers or web browsers in the workplace

Walkway Strollers (or Web Browsers)

Do you have a Walkway Stroller/Web Browser at your office? You may recognise the type: Characteristics: Highly mobile around the office complex and loves peeping into others’ cubicle (workstation) finding out how others are managing their work and life. This behaviour may manifest itself virtually. The walkway stroller may not cruise the actual hallways, they…

job suitability and hiring selection leadership coaching Chesterfield

Suitability and Hiring Selection Success

For most jobs, suitability/behavioural factors are about 50% of the reason people succeed or fail at a job. Therefore, effectively measuring suitability should be an essential part of any job fit or hiring assessment. The importance of assessing behaviour during recruitment is evidenced by the fact that most organisations hire people for their eligibility and…

football predictions leadership coaching Chesterfield

My NFL Predictions Suck, Imagine what my Employee Predictions Would Be

I like professional American football. I enjoy watching the games and learning a little about the players and coaches. I know a little about a lot. Each week, for fun, I compete in a pool with my family trying to predict the winner of each game. There are typically 16 games to predict. I try…

Competition in business

Amazing Job Race

  Too bad you don’t have sixteen weeks of challenges, obstacle courses and road blocks to find the winning Amazing Job Team! I will admit it. My guilty pleasure is watching “The Amazing Race”. It’s a long running TV show that starts typically with 12 two person teams and follows them as they race around…

bad egg leadership coaching Chesterfield

Bad Egg or Humpty Dumpty

You have that employee that doesn’t quite fit or is not quite up to performance standards. Some refer to them as “toxic” or “pains”. In previous blogs we have referred to them by different stereotypes… Mini Napoleon, Crowd Pleaser, Emotional Moody, Ego Almighty, Verbal Caustic… Etc. These employees are disrupters in the work place often…

baby out with bathwater leadership coaching Chesterfield

Don’t throw the Baby out with the Bathwater

Sam works in accounting. He has pretty good business sense and is very good with numbers. However, every place that Sam goes to work, within two years he gets pushed out. Now Sam is working for you. Unfortunately, nowhere during his reviews from his past employers or during his interview was it mentioned that Sam…

what do you like to do leadership coaching chesterfield

“What do you like to do?”

Wouldn’t “What do you like to do?” be a great question for you the job applicant to hear from an interviewer? It would signal to the job seeker that this place, the one you are considering spending eight to ten hours a day for 40-50 weeks out of the year actually cares about you. Being…

Who are your HIPO's

Who are your HIPO’s?

No, I do not have a typo. I am not talking about those big somewhat lovable yet dangerous animals that frequent the waters… the hippos. HIPO’s… High Potential Candidates. Those job applicants or current employees in your midst that are the potential proactive earners, the successes, the gems. You can’t tell just by looking at them. They…

recruit right staff customer service leadership coaching Chesterfield

Want excellent customer service? start by recruiting the right staff

Below is one of the original Harrison Assessments case studies from 30 years ago! For those too young to know, the CES (now called Centrelink) is the Australian government employment service. The Challenge It was 1990 and BP and the Australian Commonwealth Employment Service (CES, now Centrelink) had a problem. They were jointly running a…