Category: Communication

Jump starting employee engagement

Jump Start Employee Engagement

According to a study by the Quantum Work Place “Employee Engagement” has decline to the lowest point it has been in eight years. Despite the improving economy, employee engagement declined in 2014 across organisations of all sizes and in more than 75 percent of the markets measured through the Best Places to Work program. Employee engagement…

personality types incessant complainers leadership coaching Chesterfield

Incessant Complainers

Incessant Complainers. Do you have this type of employee in your organisation? Characteristics: Non-stop complaining about the company, the working environment, colleagues and customers; does not see problems as opportunities to improve a situation. Complains about things but walks away when called to take up the challenge to change things for better. Traits to look…

adaptive capacity 2022-leadership coaching Chesterfield

Leaders Must Exhibit Adaptive Capacity in 2022

Dr Dan Harrison was recently published in HR Daily Advisor discussing the different demands on leaders in 2022 and how you need to embrace Adaptive Capacity to succeed in this uncertain environment. Read the original article here. The pandemic forced businesses to cope with unexpected change and create solutions on the fly. This flexibility will be…

empathy in the workplace

How COVID-19 Shone a Spotlight on Empathy in the Workplace

Historically, empathy has not been a driving force in most workplace cultures. While plenty of organisations have placed value on creating positive, collaborative work environments, they have often considered employees’ personal lives to be separate. This could explain why a recent Businessolver study found that only one in four employees feel their companies are sufficiently empathetic.…

The Verbal Caustic

The Verbal Caustic

Almost every organisation has experienced some form or another of a Toxic Employee; someone who, whether consciously or subconsciously, disrupts or hinders the advancement of productivity in the workplace. Also known as “walking liabilities”, they say things and they do things that make them a huge liability. Just because you haven’t been sued for it…

emotional moody leadership coaching Chesterfield

The Emotional Moody

Do you have an “Emotional Moody” type person working for you? Almost every multiple employee organisation today has experienced some form or another of a “Bad Apple” employee; someone who, whether consciously or subconsciously, disrupts or hinders the advancement of productivity in the workplace. One type of bad apple is the “Emotional Moody”. Characteristics: Temperamental…

How a Personality Trait Assessment Helps Improve Communication

How a Personality Trait Assessment Helps Improve Communication

“According to a recent Harris Poll … a stunning majority (69%) of the managers said that they’re often uncomfortable communicating with employees. Over a third (37%) of the managers said that they’re uncomfortable having to give direct feedback about their employees’ performance if they think the employee might respond negatively to the feedback.” Effective communication is…