Category: personal development

blind optimist - leadership coaching Chesterfield

Blind Optimist

Do you have a Blind Optimist at work? The kind of person who sees good in everything, no matter what the situation? That ever so cheery person who never seems to be living in reality? A little ray of sunshine in the workplace is good right? The sprinkler alarms could be raining water down on…

Walkaway strollers or web browsers in the workplace

Walkway Strollers (or Web Browsers)

Do you have a Walkway Stroller/Web Browser at your office? You may recognise the type: Characteristics: Highly mobile around the office complex and loves peeping into others’ cubicle (workstation) finding out how others are managing their work and life. This behaviour may manifest itself virtually. The walkway stroller may not cruise the actual hallways, they…

job suitability and hiring selection leadership coaching Chesterfield

Suitability and Hiring Selection Success

For most jobs, suitability/behavioural factors are about 50% of the reason people succeed or fail at a job. Therefore, effectively measuring suitability should be an essential part of any job fit or hiring assessment. The importance of assessing behaviour during recruitment is evidenced by the fact that most organisations hire people for their eligibility and…

Competition in business

Amazing Job Race

  Too bad you don’t have sixteen weeks of challenges, obstacle courses and road blocks to find the winning Amazing Job Team! I will admit it. My guilty pleasure is watching “The Amazing Race”. It’s a long running TV show that starts typically with 12 two person teams and follows them as they race around…

bad egg leadership coaching Chesterfield

Bad Egg or Humpty Dumpty

You have that employee that doesn’t quite fit or is not quite up to performance standards. Some refer to them as “toxic” or “pains”. In previous blogs we have referred to them by different stereotypes… Mini Napoleon, Crowd Pleaser, Emotional Moody, Ego Almighty, Verbal Caustic… Etc. These employees are disrupters in the work place often…

what do you like to do leadership coaching chesterfield

“What do you like to do?”

Wouldn’t “What do you like to do?” be a great question for you the job applicant to hear from an interviewer? It would signal to the job seeker that this place, the one you are considering spending eight to ten hours a day for 40-50 weeks out of the year actually cares about you. Being…

recruit right staff customer service leadership coaching Chesterfield

Want excellent customer service? start by recruiting the right staff

Below is one of the original Harrison Assessments case studies from 30 years ago! For those too young to know, the CES (now called Centrelink) is the Australian government employment service. The Challenge It was 1990 and BP and the Australian Commonwealth Employment Service (CES, now Centrelink) had a problem. They were jointly running a…

Improving Accountability within the Workplace

Improving Accountability within the Workplace

Forbes Magazine published an article on Accountability titled, “7 Ways to Build Accountable Organizations“. Within the article, the author posses the question: Where do you need to invest your time and attention to build an environment of accountability? This is a question many organizations ask themselves and consistently struggle to find the answer. A significant…

Manager-Employee Fit: A Match Made in Heaven or Hell?

Think back to the first manager you had in your own career… was this person a good match for you? Did he/she take time to get to know you as an individual and then train, mentor, and support you? Did he/she give you feedback, correct your performance when this was needed in a fair but…