What is a difficult conversation? Effective communication is at the core of all great businesses. It is fundamental to building trust and relationships and building motivated and engaged teams who will go over and beyond to deliver exceptional results. It can be argued that the lack of effective communication causes more problems in business, and…
What should be in your Coaching Toolkit? Your coaching toolkit should ideally consist of various resources, techniques, tools and skills that you can draw upon to support your coachee or your team effectively. Ideally it should not be a static thing but a versatile and adaptable toolkit which equips you with the resources needed to…
How would YOU describe an amazing employee experience? Have you ever stopped to give this question real and deep thought? And, would everyone in your team give the same answer as each other let alone agree with your version? When I was a leader, my intention was always to give my team a great experience…
There are many types of assessments and each has its own purpose. A critical consideration in selecting an assessment is to use an assessment that fits your purpose. If you are attempting to hire, develop, promote, and retain talent, the assessments must produce reports that are related to the requirements of the job. Does the…
The investment spent on recruiting, developing, and retaining employees represents a significant portion of an organization’s budget. The direct and indirect costs of a bad hire or promotion are well known. Multiple studies have shown the cost of a bad hire to be as much as three to four times the individual’s annual salary. Additionally,…
Leaders expect training programs to yield substantial ROI for their companies. Company training ROI is a measurement that indicates the benefits of a program versus its costs. A company training program often requires a significant monetary investment and time commitment, so it’s important to be able to measure its impact. While some companies implement training programs without calculating their…
Hiring right the first time can save you a lot of time and your company a lot of money. Today forward thinking companies are using HSMs and new tools to choose the best candidates. If you are tasked with hiring responsibilities, here are some suggestions from Robert Half to improve your chances of hiring the right…
Talent Analytics are key to creating training programs that improve workplace performance. While 70% of companies think talent analytics are a high priority, only 9% said they understood which talent dimensions drove organisational performance. Savvy companies rely on data to keep an upward trajectory when the business landscape shifts. As we enter the next “new…
“I HATE my work!” How successful do you think someone will be at a job who says this? “I don’t care if you hate it, just do it”. How long will this company be operating if this is the most often said comment from the team leader? The Harrison Assessment’s Paradox Theory predicates that performance…
Do you have a Mini Napoleon employee in your midst? Almost every organisation has experienced some form or another of a Toxic Employee; someone who, whether consciously or subconsciously, disrupts or hinders the advancement of productivity in the workplace. Also known as “walking liabilities”, they say things and they do things that make them a…
