"Coaching is unlocking a person’s potential to maximise their own performance.

It is helping them to learn rather than teaching them."

John Whitmore, in Coaching for Performance.


The International Coaching Federation (ICF)

defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.

What is Coaching?

Coaching assists a client, often called a coachee, to bridge the gap between where they are now, to where they would like to be far more effectively than if they worked alone. It's an interactive process, a relationship between the coach and the client, that allows you, the client,  to discover your own solutions and plan of action.
Coaching is extremely valuable for executives, leaders and senior managers who wish to improve, stretch and grow their personal performance and through this the performance of their function, team or business.
Coaching will give you tools and techniques you can use for a lifetime in both your personal and business worlds.

There is a big gap between "knowing" and "taking action" that is "knowing something" and  "doing something" with that knowledge. We often know what we need to do but find we are prevented from taking action and moving forwards. These are known as blockers and come in many forms. A coach can help you identify your blockers, the things that are holding back your progress and help you overcome them to create action and traction towards your goals and aspirations.

The reason coaching works so well when you have a coach is because of the relationship between "process" and "content".

In a coaching conversation the coach will take care of the process, that is the structure of the conversation, the route map, the journey the questions, the observations. You, as coachee, can then purely focus on the content, that is the answers to the coaches questions, the solutions, the feelings and revelations. A trusted coach will hold you to account and ask those questions of you that you might otherwise avoid answering if you were to ask them of yourself.

When we coach ourselves it's really hard to effectively focus on process and content simultaneously, our minds aren't wired to do this well.


What we offer

Coaching is normally carried out either face to face but can also be carried out over the telephone, or via Zoom or Teams with timescales to match the requirements of the individual or organisation sponsor.
Whilst it can absolutely be done as a one off, it is most effective when taken over a series of sessions.

The Coaching package consists of
1) 1 hour - chemistry session - to explore your needs and agree if we are a good match for working together
2) Harrison Assessments Paradox and Traits and Definitions reports to raise self awareness and assist in creating practical step by step action plans to reach your goals
3) 6 x 2 hour coaching sessions (which can be extended as required ) utilising NLP, various development tools and techniques and Powerful questions
4) Book a call to discuss how it would work for you.

Leadership Coaching

Change the way you think = change the way you behave = change the outcome

Successful businesses have great leaders that inspire their teams to deliver outstanding performance, they never settle for second best seeking continuous improvement..... and that includes in their own performance.
Coaching is a great way to stretch and grow the performance of high performing Leaders and their teams.

Tony Robbins, leadership guru, says “the biggest strangle hold in business is the mindset of its owner”
Our mindsets and belief systems create our behaviours and ways of operating. Sometimes these are helpful to us and some times much less so.
Our outcomes and impacts are the results of our thinking and behaviours.

Leaders in business are extremely busy and often juggling many hats. This can sometimes lead to overwhelm, self-doubt, limiting beliefs and mental blockers that keep you stuck.

By acting as your sounding board and holding up the mirror for you, so to speak, a perspective that can sometimes be difficult to gain for yourself, I can help you to achieve those AHA moments that will establish the key measures of improvement and allow you to find new opportunities to help guide you through your challenges and periods of change by building on what is already there within you.
Coaching can help you to move forward with positive mindsets and changed behaviours.

Coaching can help you
- to make the step up from being a manager to leader
- to identify and address existing knowledge, strengths and skills gaps
- to increase your own self awareness and learn the people management skills and behaviours necessary to become a confident and inspiring leader of people
- by utilising an external objective confidential sounding board and challenger
- help one of your team improve an area that is holding them back – like self-confidence, self-esteem, work life balance or personal impact
- to achieve your next career move
- in times of transition such as starting in a new role or when facing challenges in a current role.
and much more

    A full personalised EI report and online Emotional Intelligence training course

    £137 + vat

    email to complete a 20 minute online SmartQuestionnaire™  and receive the online course

    Complete a 20 minute online SmartQuestionnaire™ and receive a full personalised 19 page report (overview and Individual Competency Reports providing a comprehensive understanding  of an indiividual’s attitudes and behaviours that impact his/her level of the competency against each of the four areas.

    Online course This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose  for emotions and how best to manage them.

    it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in                                                                            situations that  can arise in the workplace.

    Target Audience

    This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people                                                                   new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the                                                                                                     key concepts and theories relating to emotional  intelligence.

    2 CPD points                                                     


    What is Emotional Intelligence?

    Understanding and recognising emotions

    Emotional Intelligence at work

    Tips for dealing with emotions at work

    Duration: 50 minutes

    Paradoxical Executive Coaching Debrief Session

    Complete the Harrison Assessment and receive a 45 minute debrief on your Paradox and Traits and Definitions reports.

    All of the Harrison Paradoxes relate to leadership and have a great impact on the organisation which can either create a positive culture or a dysfunctional culture. For example, self-confidence can be a great strength for a leader but if it is not balanced with considering other ideas, self-confidence becomes dogmatism which stifles innovation and causes employee turnover. Conversely, leaders who are receptive to different ideas without having confidence in their own views will lack clarity and decisiveness which leads to confusion amongst the team.

    Traits and Definitions

    Shows all the traits and trait definitions in order of the applicant's score in to each category. Listed in order of the highest score (optionally highlights traits related to a job)

    Paradox Graph and Paradox Narrative Reports

    Shows the dynamic relationships between the two traits of each of the 12 main paradox pairs. Enables the analysis of paradoxical behaviours (optionally highlights traits related to a job).

    For only £99 +vat

    (vat will be added at checkout)

    Further  coaching sessions will help you explore each of the Leadership paradoxes in more detail and identify strategies and techniques to improve personal performance and the address the mindset blockers that get in the way of success.

    Your Greatest Strengths Report

    Describes your greatest strengths. Some of the strengths described are paradoxical pairs of traits where two strengths seem to be opposite or contradictory. but in fact are complementary or synergistic.

    £12.50 +vat

    (vat will be added at checkout)

    Leadership Competency Reports

    Leaders often… • do not fully understand what leadership competencies actually mean • are not aware of how their behaviours impact others • believe their own strong characteristics are strengths, when in fact some are actually "de railers" • do not know how to adapt their behaviours in different situations to improve leadership effectiveness Leadership deficiencies do not show on your balance sheet, but dramatically impact it by… • creating disharmony and costly employee turnover • causing employee conflicts which hinder the organization’s ability to compete • damaging your company’s reputation, thus making talent acquisition more difficult • stifling innovation, creativity, and employee engagement • failing to establish internal talent pipelines by hoarding and suppressing talent

    Leadership competency reports provide actionable roadmaps that enable leaders to deeply understand their own behaviours as related to best practice for either senior or emerging leaders. If your organization already has their own unique leadership competencies, our 175 Harrison traits can easily be incorporated into a custom formula that measures your individual leaders against your company's leadership competencies.

    For only £72 + vat

    (vat will be added at checkout)


    Emotional Intelligence Reports

    See how you stack  up against the four key Emotional Intelligence areas of Knowing Self , Relationship Leadership, Self Motivation and Self Management  and Social Awareness and Service Orientation.

    For only £72 + vat

    (vat will be added at checkout)

    Contact Me

      Coaching for Individuals  

      Working together we will address the topic that is most important to you.   You might choose to focus on a current challenge or possibly a new opportunity  for example a new job or promotion, wanting to be more healthy, a career move, a personal challenge.

      We will never tell you what you should be choosing and if you are not sure then we have great tools to help you identify your priorities and goals.

      If you have thoughts like these, give me a call to see how Coaching can help
      I’ll never be good enough?
       - This is as good as it gets?
       - I’ll never be a top performer.....
       - I feel so overwhelmed
       - “if only…..” or “I wish I could be more like…….”
       - I can't possibly do that.....

      Success stories

      Christine has been amazing. Exactly what I was looking for. She is very professional, yet very warm and friendly. Highly recommended.

      Karen - Private coaching client

      I had got stuck with my life and could not think who would be the right person to help me. I decided to try a life coach although I was unsure what they did!
      Chrissie helped me order my thoughts and see a way through, and then supported me so I could deal with them one by one.
      Throughout the process Chrissie has been friendly and encouraging but has also challenged me in ways that enabled me to change. I have no hesitation in recommending U Transitions.

      Alison - Private coaching client

      I highly recommend the services of Christine Coates and U Transition Ltd.  Christine's advice and assistance were exactly what I needed to progress further in terms of my business and confidence.  Running a small business singlehandedly is very daunting in terms of decision making, and it is very easy to lose focus. Christine really helped me progress.  She listens to and takes stock of the issues in hand, and helps focus and prioritise.  Not only this, she also helped me to think "outside the box".

       Jayne - Private coaching client

      Christine’s coaching services couldn’t of come at a better time in my life. Trying to juggle a senior role involving long commutes across the UK, whilst to trying to maintain a family home with 2 young children was proving to be a challenge and was really starting to affect me emotionally & physically, with confidence levels at an all-time low.

      Christine’s ability to structure the sessions and tailor the coaching techniques to my circumstances has contributed positively to the way I think and manage day to day situations in all aspects of life. Her warmth and sincerity made me feel at ease at all times enabling me to confidently open out about how I feel.

      Reflecting back from where I started, through this process I have become a much stronger individual, mum and wife. Recognising what’s important in life and managing situations rationally.

      Christine has truly had a positive impact on my life and I am so glad I have had the opportunity to work with her. I would highly recommend her services to anyone looking for personal or professional direction and support.

      Julie - Head of Client Development - Commercial logistics company

      Timing is everything! My coaching experience with Christine came at the right time in my career. We set goals early on in the process and kept them in our sights as we engaged on the many issues that popped up along the way. Christine timed the coaching perfectly to enable complete success of my goals supporting with the many tools and experience she has.
      I have walked away from our engagement with a treasure trove of skills that will drive my approach for a long time to come.
      Christine Coates gets my highest recommendation as a professional coach and mentor. Her unique ability to recognize, understand, and explain complex business relationships has revolutionized my thinking, and most importantly, my confidence and actions.
      I name Christine as one of the top contributors to my success and the fact that I enjoy my current role today.
      Thank you Christine.

      Lee - Engineering Project Manager

      Christine has been a great support and challenger to help me better assess projects and plan for their successful delivery,  identify the different needs of stakeholders and how to better communicate and influence them.  Through focused coaching sessions we have identified new approaches and techniques that have helped me to be more effective at work.

      Lucy - Head of Customer Experience - Logistics Company

      I have had two incredibly useful coaching sessions with Christine which helped me to cut through some of the fears and self doubt that were getting in the way of growing my business.  Christine took time to listen and understand what was going on for me and then identify what I hadn't been able to put my finger on!
      I came away from both sessions feeling more in control and focused on what I wanted to do to make my business grow.
      I have no hesitation in recommending Christine as a coach - really fantastic.

      Suzanne - Business owner